Support

If you need help or have questions or concerns, the support desk at Kaya Casino is available 24/7. The easiest way to get help is through the live chat system. There are other options if that doesn't work for you.

Using Live Chat Help

Click the red chat bubble or the orange “Live Chat” box. You'll be asked to give your name, account number/email, and question. As soon as an agent clicks your message, you'll be able to chat with that agent to get help.

Filling Out the Contact Form

If you don't want to live chat, there's an online contact form. Fill out your name, email, subject line, and type out your message. Answer a quick math problem and submit your message.

Email Support

The final way to reach the help desk at Kaya Casino is via email. There are five email departments that are waiting to help you. They are:

• Cashier@kayacasino.com – Banking questions and assistance
• Support@kayacasino.com – General support
• Pitboss@kayacasino.com – Questions for the Game Pitboss
• Tech@kayacasino.com – Help with technical issues
• VIP@Kayacasino.com – Support for VIP players

Before you contact Kaya Casino support, you can always read through the terms and conditions. Many answers to frequently answered questions can be found in that section. If you don't see your answer, the help desk is always happy to help. If you need help or have questions or concerns, the support desk at Kaya Casino is available 24/7. The easiest way to get help is through the live chat system. There are other options if that doesn't work for you.